TERMS & CONDITIONS
The Terms & Conditions apply when you place an order at our website (the “web page”). The web page is property of SG and any names, trademarks, images, design, products, services, and other content can not be copied or used without the written consent of SG.
These Terms & Conditions are set to apply to all sales through our website. No waiver or modification of these Terms & Conditions will be binding, unless approved in writing by an authorized representative of SG.
- ABOUT US Our full legal business name is States Gallery. Our registered office is in Nijmegen, The Netherlands (kvk: 50943316)
- SERVICE & SALES
We offer printed art from photographs. You can buy prints and frames (the “products”) through the web page. All prints are made on-demand and we hold no stock of prints.
Orders are entitled to be cancelled or terminated up to the point in time where SG has sent confirmation of the order. Full refunds will be issued in the event a product order has been cancelled.
To participate in a contest you must be 18 years of age or over. Our employees can not participate in any competition. Winner are selected by us and the decision can not be appealed. Trading or exchanging prizes for alternative prizes, cash, or any monetarily valued items is not permitted, and any costs are to incurred by you which are not included within the winning of the prize itself.
Should the originally stated prize offering become unavailable to us, an alternate prize of similar quality and value will be substituted and SG has no liability for any financial implications the exchange of the prize may entail.
We reserve the right to produce any products ordered until payment has been received in full, henceforth restricting delivery of products until adequate payment is processed.
For international deliveries, we are not responsible for local taxes and import duties that may apply.
If any package is to be be picked up at a specific delivery point, a specification for pickup will be indicated and this notification will alert you as to the location and time for product receiving or pickup.
Notifications are to be presented by standard text message, electronic mail or a telephone call. The delivery of products which are not claimed will be shipped back to SG. In such scenarios, buyers will be charged any cost involved with the delivery of the products back to SG.
To initiate a refund, send an e-mail accompanied with a visual representation depicting the manner which the packaging and / or product has experiences deficiencies, defectiveness, or damages. State in the message the order number along with an indication whether you want a financial reimbursement or a product exchange, accompanied with reasoning for the request. The period from which an item can be returned begins when you receive the product.
If under the jurisdiction of our return policy, your refunds will be equal to your financial commitment for the products and delivery, and acted upon immediately with the latest being one month after the return of the goods. The financial obligation to return a product to SG rests with you. Products which are sent back to SG will be shipped as standard parcels, and in scenarios where a replacement of a product has been agreed on, SG will pay for any costs incurred for the replacement.
The onus of responsibility rests with you to maintain the state of the product as it was upon delivery. You cannot use the product, with the exception of viewing the product's state upon receiving it. While viewing the state of the product, if damages or defects occur the product is void of the opportunity to be returned under this policy.
If products are being returned because they were not picked up by the customer, a return fee of €29,99 applies.
Due to calibration differences between computers and other screens, colours represented on the web page may vary slightly from the actual product.
Different print sizes have different image crop dimensions. You are responsible for the selection of print size and crop, in accordance to the products shown on the web page, and we have no responsibility to further notify you about the different crops.
Materials and information presented by the web user on the website are done so with an understood risk, and the actions of the user includes the responsibility of data loss which may occur.
All attempts to withhold delivery of products are in the norms of standard services rendered, and should a delivery quote fail to be met, SG has no obligation to refund a cancelled product. Any consequences which may affect financial consequences as a result of delivery quote times are not the responsibility of SG.